Welcome to Connect Now ("Application", "Service", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video and audio calling application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
Personally identifiable information, such as your email address, mobile number, and password, that you voluntarily give to us when you register with the Application. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Application.
Our application facilitates video and audio calls. The content of these calls (audio and video streams) is transmitted peer-to-peer or through our servers as necessary to provide the service. We do not typically store the content of your calls unless explicitly stated for features like call recording (which is not currently implemented). We may collect metadata about your calls, such as duration, participants, and technical quality information for service improvement and troubleshooting.
Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application. (Note: This is a placeholder and actual data collection may vary).
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and AI processing for features like background effects.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have questions or comments about this Privacy Policy, please contact us at:
Connect Now Privacy Team
privacy@connectnow.example.com